![]() ![]() ![]() What battery back up and surge protectors would be approved by Microsoft - My friends new XBX stopped working due to the power cable issue mine still works but how am I suppose to know if it has already been damaged in some way or not due to the power requirements - Microsoft says using a different power cable voids the warranty- then we need a Certified cable approved by Microsoft - Microsoft needs to do the right thing and do a re-call on the XBX power cord and offer a Certified 10 amp 125 volt replacement Nyko AC Power Cord - Unplugging the XBox One X from a surge protector and then plugging directly into a wall outlet is NOT a solution - it is merely a temporary fix until a new XBox One X cable rated at 10 amps and 125 volts Certified and approved by Microsoft is availabe as a replacement Dont daisy-chain surge protectors because it decreases power and could cause under-power damage. Keep in mind that by using a third-party power cable, you risk voiding your warranty, so proceed at your own risk Fix your Xbox One X shutting down and not turning back on issues Did your Xbox One X suddenly stop working Maybe its a bad power cable Xbox One is designed to be plugged directly into a wall outlet Any qualified Electrical Engineer knows that the quickest way to destroy an electrical device such as an XBox or even speakers is to under power them - this is very, very bad Microsoft. In other words, any cable rated 7 amps or more and at least 125 volts should fix the problem. ![]() The default cable included with the console is rated at 7 amps and 125 volts, while the replacement cable is rated 10 amps and 125 volts. ![]()
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